Mitel UC360 | Armstrong Communications PLC

We have heard from so many customers about the troubles they have managing a remote workforce; setting up training sessions for people who work from home, out on the road, or in disparate branches; and helping teams collaborate when they are not based in the same location.

It?s a problem that is becoming widespread, largely due to the relatively recent modernisation of the workforce, which often means contacting employees on the go and bringing together the best talent from separate branches ? some of whom may never meet each other in person.

The internet and unified communications technology has made all of this possible and businesses are really seeing the cost and productivity benefits of working in a geographically-disparate way. But as with any major change in operations, remote working has led to problems with communication, close collaboration and even practical concerns like waiting for meeting rooms to become available.

Communications technology providers have been working hard to overcome these difficulties and we are particularly impressed with the Mitel UC360 model. This easy-to-use and low-cost solution is replacing old-fashioned conference hub systems in businesses across the country and when you list its capabilities, it?s easy to see why.

Benefit #1: No need for meeting rooms

Most companies have a selection of meeting rooms they use for conference calls, but with floor space both expensive and in short supply, this can mean waiting your turn to collaborate with remote workers and allowing work to fall behind schedule in the meantime. However, with the Mitel UC360, this problem disappears entirely. The small and transportable hub can be used in the workspace, with no need for the extra connections a meeting room traditionally has on offer.

Benefit #2: High quality sound and visuals

Another problem businesses combat every day is ensuring good communication continues despite quiet or low-quality audio on a conference call, or grainy footage on a video call. But as the Mitel UC360 uses high-definition technology, this difficulty is completely erased from the process and you can enjoy a meeting or training session that truly feels in-room.

Benefit #3: Escalate a phone call to a multimedia experience

Perhaps the limitation that holds businesses back the most when they decide to collaborate over wide distances is the difficulty in sharing documentation. Currently, many meetings take place over a conference call, with necessary documents shared via email before or during the event. However, with the Mitel UC360, the process of sharing documents has become much easier. It is possible to use Cloud solutions like Google Doc or Dropbox, USB devices and Micro SD cards can be plugged straight into the communications hub, and you can even tap into remote desktops.

Benefit #4: Little training needed

New technology normally benefits productivity, but not until it can be used at its full capacity ? that is, once staff are trained and accustomed to operating the technology they have been provided with. Mitel seem to have kept this limitation firmly in mind when designing their UC360 collaboration hub, installing an intuitive touchscreen that is so simple to use, a novice could pick it up with no difficulty. This cuts down on the need for training and the downtime that can occur due to confusion around new devices.

Benefit #5: So cost effective, even small businesses can use it

For years, remote collaboration and conferences have been the domain of larger businesses which can afford the technology and the meeting room space to bring remote workers together. But the Mitel UC360 finally gives small businesses the chance to take advantage of a modernised workforce. Cut spending on travel and on office space by allowing employees to conduct their duties from wherever they find it easiest and inexpensive to do so, while you patch the team together using the Mitel UC360 anywhere, anytime.

As our customers know, Armstrong Communications always tries to look to the future and provide the most forward-thinking, cost-effective and cutting edge solutions and support available. We?re so impressed with the Mitel UC360 we have added it to our handpicked supply of stock and we are ready to install it in your workplace. If you would like to know how the device could best help you and your company, give us a call for a no-obligation chat.

Armstrong Communications are a authorised?Mitel reseller and experts in Mitel Support and Installations.?To find out more?about the Mitel range call our dedicated team on 0845 345 0045 or get a FREE No Obligation Quote via our?contact page.

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Source: http://www.acplc.com/could-the-mitel-uc360-be-the-future-of-collaboration/

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